At The Official Cricket Shop, if you are not 100% happy with your purchase, you are welcome to send it back for a refund (excluding delivery). 
Here are our simple rules of return: 
You have 30 days from the date you received your item to return your item(s) back to our warehouse.

• Items were not on Sale at the time of purchase.
• Item(s) must be in the original packaging which must be in original condition.
• Item(s) must be unworn and unused with the original tags still attached.

You will not be able to change your mind and return Products that:

• have been manufactured according to specifications, instructions, or designs requested by you, or that have been customized by you.
• If you purchase a product subject to a sale or promotion, the promotion terms and conditions will apply and take precedence over any inconsistent clause in this Returns Policy.

Unfortunately, we are not able to offer store credits. All refunds will be issued in the same form as the original payment within 14 business days from receipt of the goods. 
Please follow the instructions at https://shop.cricket.com.au/apps/returns to get the ball rolling on returning your item. 

Return Fee
Please note that a return shipping fee will be deducted from your refund. The fee is $10 for domestic returns and $50 for international returns.

What if my item is damaged or faulty?
We are so sorry to hear this. If it is within 30 days from the date you received the item, follow the instructions at https://shop.cricket.com.au/apps/returns, otherwise please let us resolve this asap by getting in touch with our customer service team.  

Bulk Order Returns
We are focused on providing our customers with increased access to our products and ensuring that product purchases are legitimate. We reserve the right, in our sole and reasonable discretion, to limit, condition, and/or reject high-volume return(s) (including, for illustrative purposes only, in excess of ten returned items over a successive six-month period), return(s) by any individual and/or entity with a high level of return frequency based on identified return volume, rates, patterns, and/or other activity (including, for illustrative purposes only, returns across three or more separate orders in a sixty-day period), and/or returns that we reasonably determine to be inconsistent with a purchase made for personal use. Affected customers may contact Customer Service to dispute such determination. Any limited, conditioned, and/or rejected return shall be subject to [the Reshipment Section below to the extent received by Legends]. These restrictions do not apply to returns of products that are damaged, defective, not as described, or shipped in error, or to any return required to be accepted under applicable law. Not applicable to customers with a shipping address outside of the U.S. Subject to any additional restrictions and/ conditions set forth in the Terms of Use.